Employee profile: Steph Warren


Steph Warren may be more comfortable working outdoors than sitting behind a desk in the Financial Services Building at Grand Rapids State Bank, but she doesn’t let it show.  Steph is an administrative assistant for bank operations and a card services representative.  This means she works with Shelly Steere, chief operating officer, on a variety of projects as well as with Clara Brown to service customers’ credit and debit card needs. 

But just as Steph enjoys the multi-tasking in her office job, she enjoys a variety of outdoor hobbies and interests.

“I enjoy hard work,” explained Steph.  “We have six horses, and it takes a bit of work to keep them happy.  I also enjoy walking, hunting, and riding my Harley.”  Steph and her husband, Greg, own Harley-Davidson motorcycles and spend vacation time each year traveling to different parts of the country.  “We travel all over, and when we do, we like looking for interesting places to eat.  Our last trip, in 2012, was to Idaho.  Seeing the glaciers up close was very cool.”

              Steph's motorcycle     Steph's hunting

Steph's love of the outdoors includes riding her Harley-Davidson across the U.S. and hunting (shown here with coworker Shelly Steere).

Steph moved to Grand Rapids from California 17 years ago and began working at GRSB in December 2006.  “My husband wanted me to have a job where I had the same holidays he does; he works for the County road and bridge crew.  I never thought I’d love banking, but I really love the detailed nature of what I learned here.”

Steph’s first job was a teller.  Within nine months she became a full-time teller, and then two weeks later became the teller manager. Her experience on the teller line helped the bank merge what had been two teller departments, one in the main bank and one at the Pokegama office.

“As the manager of the newly merged department, my job became one of learning to work with many personalities,” said Steph.  “It was challenging at times, but ultimately we have a more flexible teller team.”

In February 2012 Steph moved from the position of teller manager to the administrative assistant role.  “It sounds corny, but I live by the principles of honesty and hard work,” said Steph.  “I bring those values to work every day, and it has helped me so far.”

Steph has two children, both of whom are students out of state.  However, her role as mother is never far away; she checks on them from afar and worries silently.  More recently, she has turned her desire to work hard to helping others.  She is being trained as a respite care provider to help families in need of trained caregivers when one family member is disabled or ill. 

One thing is certain: Steph Warren will keep busy, whether it’s at GRSB or at home.  It’s in her nature.

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